Shipping

Sisters of India uses Australia Post to deliver your goods.

You agree to your details including your delivery address being supplied to the delivery agent for the purpose of delivering your goods.

Delivery Options - Australia

Standard Delivery by AusPost

Same State: 2-8 Business Days
Interstate: 3-9 Business Days
Fee: $12 AUD or free on orders over $150 AUD with code FREESHIP

Express Delivery by AusPost

Same State: 1-4 Business Days
Interstate: 1-5 Business Days
Fee: $17 AUD

Our delivery options, applicable delivery fees, and indicative delivery time frames are set out below: 

  • You should acknowledge and agree that notwithstanding anything else stated on the website:

  1. Sisters of India cannot guarantee that delivery will occur in the stated delivery time frames;

  2. Delivery time frames may change from time to time due to unforeseen circumstances; and

  3. Except where required by applicable law, Sisters of India is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.

  • Delivery of goods will take place at the delivery address specified by you during the order process. You will need to submit separate orders for goods where you require multiple delivery destinations.

  • If we are unable to deliver your goods to the delivery address due to the size of the package or because there are restrictions on access to the delivery address or it is unsafe or impractical to make delivery, a calling card will be left for you notifying you where the goods have been delivered for collection by you. It is your responsibility to follow the instructions stated on the calling card.

  • Where you do not collect your goods from the outlet specified on the calling card within the time required of a failed delivery, you must contact us on sistersofindia@gmail.com for further information with respect to claiming your order. If goods are required to be redelivered, you may be required to pay any associated fees for redelivery.

  • Upon delivery, you should inspect your goods and check that the goods delivered match your order. If there is obvious damage to the goods due to transit, you should contact us as soon as practicable using the details provided at the start of this policy. If the goods are not as ordered, you may return the goods to us in accordance with our Return Policy. If goods are missing from your order, you should email the sistersofindia@gmail.com, or you can return the order in accordance with our Return Policy. You should let us know about any defective, damaged, missing and incorrect goods as soon as possible. Any goods replaced under the Return Policy due to being defective, damaged, missing or incorrect will be delivered to you free of charge.

  • You warrant to Sisters of India that any nominated representative receiving the goods on your behalf at the delivery address is duly authorised by you to do so.